* Background Checks - We perform Background Checks on all our Employees.

* Late Fees - We do not believe charging small monies in addition to that owed, helps us if the goal is to promote long term associations.

* Lock in Prices - We have "locked in prices for life" for  100% of our clients.

* Stripping Old Mulch - Unlike a majority of our competitors, we remove excess old mulch, before apply new.

Performing our service this way prevents excess mulch from smothering plants.

* Deferred Snow Billing - We offer the option for our clients to pay for Snow Removal Services over 12 months with no interest.

*  Snow Emails  - We surely led the industry as it pertains to sending Snow Emails, having begun in 1999.

For over 10 years we've been communicating with our clients and their agents in "real time" through our "pre-storm Snow Emails." These informative notes list the lastest forecast, and precisely what our "Plan of Action" will be, for any given event, including estimated times of service.

We also follow-up after each Snow/Ice Event with a brief "After the event Snow Email," that lists what services were performed and include NOAA Snowfall Totals.
See our page titled "Snow Emails."

The list of those desirous to receive our notes has grown to over 1,000 local Property Managers, HOA BOD Members, and Developers.

See sheet titled "Snow Emails."

* Set Fee Pricing for Snow Removal - We prefer "Set Fee Agreements" based on a "per event cost," over "Pay by the Hour" or "By the Push" ones. 

Such agreements provide peace of mind for our clients, and motivate us to finish our work quickly.

Unlike many of our competitors, we'll never flood a Client Site with too many assets, more concerned about registering "billable hours" over finishing tasks quickly.

* Phase #1/Phase #2 Snow Plowing - Through creative application of our Snow Removal assets, we provide all clients service in equal measure.
* See page titled "Snow Removal."

* Prevent Sidewalk Damage caused Ice Melting Agents - We return to our client sites after each storm and blow-off  excess "Ice Melt." 

Though "Safe Step" type products are less harmful to concrete, when left in place on dry surfaces, they do cause damage, perhaps not visible until months later.

Many companies pledge to use "safer and more costly products," on concrete surfaces, then use "Straight Salt," to increase profit.

If straight salt is left on dry concrete sidewalks it will surely cause significant damage.

*

Our response was to postpone mulching service for 1 year, and delay their monthly installments for 6 months, allowing them to double up payments over the last six months.
* See page titled "Blizzards of 2010."

* Property Maps - We create detailed hand drawn maps of each client site, to assist us with our Inspections Reports.
* See pages titled "Site Maps."

* Inspection Reports - We inspect our sites frequently, and create detailed reports monthly. * See page titled "Inspection Reports."  

* Est-a-maps - These valuable “picture documents” are created and included alongside our standard proposals, in an effort to allow our clients to easily understand what tasks are being described and priced, and where each is to occur. Our clients love them!
* See page titled "Est-a-maps."

* Community Cleanup Days - We welcome the opportunity to provide support for those community leaders willing to volunteer their time and labor.

We promote and sponsor these efforts, and our managers volunteer to attend and work alongside residents.

These events allow us to share fellowship, give back to our customers, and them to save money.

* Attend HOA Meetings - Our Owner or Portfolio Managers are available on short notice to attend Board Meetings.

* Community Landscape Competition and Awards - For those active HOA Boards that are inspired to participate in such events, we offer to judge and provide "real prizes" for residents that take extra pride in their property. 

* "Make a Christmas" Assistance Program - We offer to sponsor the gift giving portion of Christmas for one family in need, per HOA Community. We can either provide funds in the sum of $300.00, or purchase items from a wish list.
Respectful of all faiths, of course, we're open to any suggestions that may provide needed relief during this holiday season, regardless of observance or affiliation.

* Free Services – In an effort to built trust and foment a positive work relationship, we perform many services at no cost (See page titled "Free Services")

                                                                                                                           

 

 

 * Our Website was wholly formatted and authored by our Owner:)